iGaming Ontario introduces centralized self-exclusion tool BetGuard

(AsiaGameHub) –   BetGuard serves as a centralized solution allowing users to withdraw from online gaming.

Canada.- iGaming Ontario has unveiled BetGuard, a mechanism allowing users to voluntarily exclude themselves from every Ontario-regulated online gaming platform through one central portal. This exclusion blocks players from entering current accounts, registering new ones, or receiving promotional messages from any regulated igaming operator in the province.

The BetGuard website permits individuals aged 19 and older to self-exclude from online gaming without navigating to separate igaming sites. Users can select exclusion periods of six months, one year, five years, or a personalized duration. Furthermore, the tool notifies operators to cease direct marketing to those who have chosen to opt out.

iGaming Ontario reported that the market yielded CA$262m in revenue for the 2024-25 period. The entity stated that since 2018, the Ontario Government has poured over CA$421m into initiatives including public education on gambling, awareness programs, responsible gaming support, and research campaigns.

Sarah McCarthy, chief executive officer of the Responsible Gambling Council, stated: “Centralised self-exclusion is one of the most effective tools we have in gambling harm prevention. BetGuard’s launch is a meaningful step forward for Ontario and reflects the kind of cross-sector collaboration that makes regulated markets work for players and communities.”

Paul Burns, president and CEO of the Canadian Gaming Association, observed: “The Canadian Gaming Association welcomes the introduction of BetGuard, recognising it as an integral component of Ontario’s comprehensive player protection framework. Our members are committed to implementing this tool in their day-to-day operations, ensuring that any player who chooses to take a break can do so instantly and completely. This is regulated gaming delivering on its promise.”